How does exporting work on the Free vs paid plans?

PostSnag exports the same way on every plan: Markdown and CSV, both free to use, both instant downloads, with no separate export fee and no limit on how many times you export. What changes between Free and paid plans is how many posts there are to export in the first place, since Free limits how much of a profile gets captured before it ever reaches the export step.

Free: your export reflects a capped capture

On the Free plan, each scan of a profile saves up to the first 30 posts PostSnag reads off it, and you get 3 profile scans a week. When you export that profile, the file only contains what actually got captured and synced, so a profile with 200 posts on Facebook still exports as 30 rows of CSV or 30 sections of Markdown if you're on Free and haven't scanned it more than once.

The extension tells you directly when this applies, with a notice in the panel above the Export To Dashboard button: "Your free plan saved the first 30 posts of this profile."

This isn't a separate export limit stacked on top of the capture limit. Exporting doesn't cap anything on its own; it just can't include posts that were never captured and synced to your dashboard.

Pro and Lifetime: your export covers the full capture

Pro and Lifetime remove both caps: the 3-scans-a-week limit and the 30-posts-per-profile limit. Every post PostSnag can read off the page gets captured, and every scan is saved for good rather than needing to be repeated. For a profile you're tracking closely, that means your export actually reflects its real post history, not a 30-post sample of it.

Already hit the Free limit? Here's how to get the rest into your export

Nothing you captured on Free is lost, it just wasn't all synced to your dashboard yet. To turn a capped 30-post export into a full one:

1. Upgrade to Pro or Lifetime. See How do I upgrade to Pro or Lifetime?.

2. Open the profile you'd already hit the limit on.

3. Click Export To Dashboard again. PostSnag syncs whatever it had already captured past the old 30-post cap, with no need to rescroll the profile from scratch for posts you already scrolled past once.

4. Click Export on the profile page and choose Markdown or CSV again. The new file reflects everything now synced to your dashboard.

5. If you also want posts further back than what you originally scrolled, scroll through the profile again first, then repeat steps 3 and 4.

[Screenshot: The profile export menu next to the panel's free-plan notice reading "Your free plan saved the first 30 posts of this profile"]

A worked example

Say a Page has 80 posts on Facebook and you scan it once on the Free plan, scrolling far enough to load 45 of them before you stop. Free only syncs the first 30 to your dashboard, so exporting that profile gives you a 30-row CSV. After upgrading to Pro, you open that same profile and click Export To Dashboard again: PostSnag syncs the rest of what it already captured during that original scroll, bringing your export up to 45 posts with no rescan needed. To reach posts 46 through 80, the ones you never actually scrolled past, open the profile on Facebook, scroll further, then export again.

Group exports follow the same rule

The Free plan's capture caps apply per profile, including profiles captured inside a Facebook Group. A group's own CSV export, downloaded from the group's detail page, only ever contains what's actually been captured and synced for each member profile in that group, so the same upgrade-then-resync logic applies if a group's profiles were capped on Free. See How do I export a Facebook Group's posts?.

Common questions

Does the Free plan limit which export formats I can use?
No. Markdown and CSV are both available on every plan, including Free.

Why does my export only have 30 posts?
You're likely on the Free plan, which saves up to the first 30 posts per profile per scan. Upgrading to Pro or Lifetime removes that cap going forward.

If I upgrade, do I need to recapture a profile to get a bigger export?
Open the profile and click Export To Dashboard again; anything already captured past the Free cap syncs up with no rescan needed. Scroll the profile again only if you want to reach further back in its history than you originally scrolled.

Does exporting itself count against my weekly scan limit?
No. Scans are about capturing posts from Facebook. Exporting a file is a separate, unlimited step that works on whatever's already in your dashboard.

Is there a limit on how many times I can export a file?
No. Export as many Markdown or CSV files as you want, in either format, on any plan, at no cost.