How do I find and manage captured profiles in the Profiles library?

You find and manage every profile you've captured in PostSnag's Profiles library: open Profiles in the left navigation for a stat row, a search box, a sort dropdown, and a card for each profile, Page, and creator, and every card lets you open, bookmark, or delete it.

Its subtitle sums up what it's for: "Creators you're tracking across Facebook."

[Screenshot: The Profiles page with the stats row, search box, and a grid of profile cards]

The stats row

Four counts sit at the top:

• Profiles: how many profiles, Pages, and creators you've captured in total.

• Posts: the total post count across every one of them, not just one profile.

• Bookmarked: how many profiles you've saved, a separate count from bookmarked posts.

• Groups: how many Facebook Groups you have activity in.

Searching for a profile

The search box, "Search profiles or groups…", matches a profile's name, username, or bio, and it also matches the name of a group a profile belongs to, so searching a client's name or a group's name gets you to the right place either way. No match shows "No profiles match your search." with a nudge to try a different name, handle, or group.

Sorting the library

The Sort dropdown offers three options:

• Recently captured (the default): most recently captured first.

• Most posts: profiles with the most captured posts first.

• Name A-Z: alphabetical by display name.

Reading a profile card

Each card shows the profile's avatar, its display name (with a verified badge if Facebook shows one), its post count, its bio if it has one, and a chip for each Facebook Group it's tied to, one per group if it belongs to more than one. Under the name you'll see either its @username, or, for profiles Facebook doesn't expose a username for, its numeric Facebook ID instead, labeled ID:.

Two icons sit on every card:

• A bookmark icon, which saves the profile to the Profiles tab in Bookmarks.

• A delete icon, which asks you to confirm first: "Delete <name>? This removes the profile and its captured posts from your library. Once deleted, it can't be recovered."

Click anywhere else on the card to open that profile's own page, where you filter, search, sort, and export its posts. See How do I filter, search, and sort a profile's posts?

The Profiles library vs. Recent profiles

The Profiles library is the complete, searchable record of everything you've captured, with no cap on how far back it goes. Recent profiles, the short list below the main navigation, is a separate shortcut showing only the last few profiles you've opened, up to six. Every profile in that shortcut list is still sitting in this library too; removing one from Recent profiles only hides it from the shortcut and doesn't touch anything here. See Recent profiles: what's the difference between remove and delete?

Before you've captured anything

A brand-new account with zero profiles sees a Getting started panel here instead of the grid, walking through adding the extension, opening a profile or group, and coming back to see the results. From there you can also click See sample data to load a set of demo profiles and posts. While sample data is loaded, a banner reads: "You're viewing sample data. This is what your library looks like once you start capturing." with a Clear sample data button to switch back to your real, empty library. See How do I try the dashboard with sample data?

Common questions

What counts toward the Posts stat?
Every post captured across every profile in your library, not just one profile's posts.

Can I search by group name instead of a profile's name?
Yes. The search box matches group names as well as a profile's name, username, and bio.

Is deleting a profile from its card the same as deleting it from the profile page?
Yes. Both remove the profile and its captured posts permanently, and both ask you to confirm first since it can't be undone.

What happens if I bookmark a profile from its card?
It's saved to the Profiles tab in Bookmarks, so you can find it again without searching your full library.

Why does a profile show an ID instead of a username?
Facebook doesn't expose a username for every profile. When that's the case, PostSnag shows the profile's numeric Facebook ID in its place instead of leaving the field blank.

Can a single profile belong to more than one group?
Yes. If you've captured the same person's posts from inside more than one Facebook Group, their card shows a chip for each group.