Why were only 30 posts saved for a profile? (Free plan)

PostSnag saves up to the first 30 posts it captures per profile on each scan while you're on the Free plan. If a profile has more posts than that, seeing only 30 in your dashboard is expected Free-plan behavior, not something that went wrong with your capture. PostSnag tells you directly when this applies, with a notice in the panel right above the export button: "Your free plan saved the first 30 posts of this profile."

Nothing about the rest of that profile is lost. It's a limit on what saves to your dashboard while you're on the Free plan, not a limit on what PostSnag can read as you scroll.

Why this happens

PostSnag's Free plan has two separate limits, and it's worth knowing both so this doesn't get confused with the other one:

• 3 profile scans per week, a limit on how many different profiles you can scan in a given week.

• 30 posts saved per profile, per scan, a limit on how many of the posts from a single profile get saved to your dashboard.

This article is about the second one. The 30-post cap is a plan limit applied at save time, separate from how well the capture itself goes. PostSnag can still read and capture posts from a profile as you scroll well past the 30-post mark; the cap only controls how many of those get saved on the Free plan. It works the same way as the weekly scan limit conceptually, just applied per profile instead of per week.

Since PostSnag captures posts in the order they load, and Facebook typically shows a profile's newest posts first as you scroll down from the top, the 30 posts that save on the Free plan are generally the most recent 30 on that profile, not a random sample, as long as you scanned from the top down in the normal way.

What to do

1. Look for the notice in the panel: "Your free plan saved the first 30 posts of this profile." That confirms the cap applied, rather than something going wrong with the scan.

2. Know that nothing is lost. Everything PostSnag captured during that scan stays saved in your browser, not just the first 30, even though only 30 synced to your dashboard.

3. Upgrade to Pro or Lifetime using the Go Pro link in that notice, or by opening Settings in your dashboard and going to Plans & pricing.

4. Open that same profile again and click Export To Dashboard. This syncs what PostSnag already captured beyond the first 30, without you needing to rescroll the profile from scratch.

5. Rescan the profile afterward only if you also want to catch anything newer than your original scan, or if you want to capture further back into that profile's history than you originally scrolled.

[Screenshot: The panel's free-plan notice reading "Your free plan saved the first 30 posts of this profile"]

How to avoid it

The 30-post cap is a Free-plan limit, not something you can work around while staying on Free. If you know ahead of time that a profile has a long posting history you'll need in full, for example for a competitor audit going back months, it's worth upgrading before you scan it, so the whole capture saves in one pass instead of needing a second export later. If you're staying on Free for now, keep a mental note of which profiles hit the cap; that way, if you upgrade later, you know exactly which ones to revisit with another export.

Common questions

Do I lose the posts beyond 30 if I stay on the Free plan?
No. They stay captured in your browser. They're just not synced to your dashboard until you're on a plan that covers them.

Does the 30-post cap apply per profile or across my whole account?
Per profile, per scan. Every profile you scan on the Free plan gets its own 30-post allowance, separate from the 3-scans-per-week limit on how many profiles you can scan.

Do I need to rescan a profile after upgrading to get the rest?
No. Opening the profile again and clicking Export To Dashboard brings in what PostSnag already captured. Rescanning is only needed if you also want to catch anything posted since your original scan, or capture further back in history than you originally scrolled.

Are the 30 saved posts the most recent ones?
Generally yes. Since Facebook typically shows a profile's newest posts first and PostSnag captures in the order posts load, scanning from the top down means the 30 saved posts are usually the most recent 30, not an arbitrary slice.

What's the fastest way to upgrade?
Use the Go Pro link in the panel's free-plan notice, or open Settings in your dashboard and go to Plans & pricing.