What data does PostSnag collect about me?

PostSnag collects the account information you give it when you sign up, standard server logs needed to run the service, and your plan status. It never sees your Facebook password, and it never stores your full card number.

This article is about your PostSnag account specifically, the information tied to you as a user. For the Facebook post data PostSnag captures as you browse, see What Facebook data does PostSnag capture, and what does it never capture?

Without an account

If you're not signed in, PostSnag doesn't store anything that identifies you personally. It keeps standard server logs, your IP address, browser type, and the Facebook post or profile URL requested, to run the service, enforce plan limits, and prevent abuse, like an unusually high volume of requests from one source. None of this is tied to a name, an email, or any other personal identifier; it's the same kind of general server logging most web services keep.

With an account

Creating a PostSnag account collects:

• Your email address.

• Either a hashed password or a Google account identifier, depending on how you sign in. If you use Continue with Google, PostSnag never sees or stores your Google password, only the identifier Google provides to confirm it's you.

• Your plan and subscription status, passed along from the payments provider. This is how PostSnag knows whether you're on Free, Pro, or Lifetime, and how it enforces the Free plan's limits (3 profile scans a week, 30 posts saved per profile).

Your PostSnag account is entirely separate from your Facebook account. PostSnag never asks for, and never has, your Facebook password. You sign into Facebook normally in your own browser, and PostSnag only reads what that session already shows you.

What PostSnag does not collect about you

• Never your Facebook password. PostSnag doesn't ask for it, doesn't store it, and has no way to retrieve it.

• Never your Google password, if you sign in with Google. PostSnag only receives an identifier confirming it's you.

• Never your full card number. Lemon Squeezy handles that directly; see Payment data below.

• Never your activity on other websites. PostSnag's cookies and account data are scoped to PostSnag and the Facebook pages you open it on, not a general tracker that follows you around the web.

Payment data

Payments are handled entirely by Lemon Squeezy, PostSnag's payment processor and merchant of record. PostSnag doesn't receive or store your full card number; Lemon Squeezy handles that directly and passes PostSnag only what it needs to run your account: your plan, your subscription status, and billing confirmations.

Cookies

PostSnag uses cookies on postsnag.com and app.postsnag.com to keep you signed in, remember your preferences (like light or dark theme), and understand aggregate usage of the site, which pages get used, not what you personally click. They're scoped to PostSnag's own site and aren't used to track you across other sites you visit.

How this data is used, and who else touches it

PostSnag uses your account data to run your account: signing you in, applying the right plan limits, sending receipts and account emails, and keeping the service running reliably. A small, named set of providers handle specific pieces of that: Lemon Squeezy for payments, Google only if you choose to sign in that way, and Resend for transactional email like receipts and account notices. See Where is my data stored, and who does PostSnag work with? for the complete list of providers and exactly what each one does. PostSnag does not sell this data to anyone; see Does PostSnag sell my data? for the full picture.

Your choices and controls

You can update your name, email, and profile details anytime from Settings; see How do I update my name, email, and profile?. You can also delete individual profiles, posts, or Folders yourself from your dashboard. For full account and data deletion, email support@postsnag.com from your account's email address; there's no self-service "delete my account" button today. See How do I delete my account and data? for the exact steps.

[Screenshot: The Account tab in PostSnag Settings, showing email address and current plan]

Common questions

Does PostSnag store my Facebook password?
No. PostSnag never asks for your Facebook password. Your PostSnag account (email and password, or Google sign-in) is entirely separate from your Facebook login.

Does PostSnag see my Google password if I sign in with Google?
No. PostSnag only receives an identifier from Google confirming your identity, never your Google password.

Does PostSnag store my credit card number?
No. Lemon Squeezy, PostSnag's payment processor, handles your card details directly. PostSnag only receives your plan and subscription status.

Does PostSnag use cookies to track me around the web?
No. PostSnag's cookies keep you signed in, remember your preferences, and measure aggregate usage of PostSnag itself, not your activity on other sites.

Can I see or update the account data PostSnag has on me?
Yes. Update your name, email, and profile from Settings anytime. To request a full export or deletion of your account data, email support@postsnag.com.

PostSnag is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.