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Capturing Posts

How do I send my captured posts to the dashboard? (Export To Dashboard)

Export To Dashboard sends the posts you've captured while scrolling up to your PostSnag dashboard; nothing syncs until you click it.

Written By PostSnag

Last updated About 1 month ago

PostSnag sends the posts you've captured on a profile to your dashboard as soon as you click Export To Dashboard in the panel. Capturing while you scroll only ever saves posts locally in your browser; nothing reaches your dashboard until you click this button.

How to send your captures to the dashboard

  1. Capture posts by scrolling the profile as usual: watch the Collected number grow as PostSnag reads posts off the page.

  2. Once you've captured what you want, click Export To Dashboard in the panel.

  3. Wait while PostSnag sends the profile record first, then every post you captured for it, up to your account: a large profile is sent up in batches rather than all at once, so a big capture doesn't stall or time out; if one batch hiccups, PostSnag automatically retries it.

  4. A new browser tab opens automatically on that profile's dashboard page, already signed in. You won't be asked to log in again.

If you're signed out, this same button reads Sign Up To Export instead. You'll need a PostSnag account before anything can be sent up; see "How do I sign in to the PostSnag extension?"

"Export To Dashboard" vs. exporting a file

PostSnag uses "export" for two different things, and it's worth keeping them straight:

  • Export To Dashboard (in the extension panel) sends the posts you captured while scrolling up to your PostSnag account, so they show up in your dashboard. This is a sync, not a download, and it's what makes your captured posts available to view, filter, and analyze on the dashboard in the first place.

  • Exporting a file (done inside the dashboard itself) is a separate, later action for downloading your already-synced posts. The Export menu has three options: Download data for AI (a Markdown file and a CSV file together), Download media for AI (a .zip of the images and videos), and Download Data & Media for AI (a .zip with both).

You always sync with Export To Dashboard before you can export a file, since a file export pulls from posts already sitting in your dashboard. See "How do I export a profile, and what are the formats?" for that second step.

Why nothing syncs automatically

Capturing and syncing are two separate, deliberate steps in PostSnag. Scrolling a profile only ever writes to your browser's own local storage; sending anything to PostSnag's servers happens only when you click Export To Dashboard yourself. This keeps you in control of what leaves your browser and when, rather than syncing in the background without you choosing to. See "Can I automate captures or use a PostSnag API?" for more on why PostSnag stays manual throughout.

If something goes wrong during export

If your browser shows a connection error right when you click Export To Dashboard, for example something like "this site can't be reached," your captured posts are safe either way. They stay saved locally until the sync goes through. Restrictive networks, like hotel, school, or office Wi-Fi, along with some VPNs and firewalls, can occasionally block or delay the connection to postsnag.com even though the capture itself worked fine. Try a different network if you can (a phone hotspot is a good way to test), check whether a VPN or firewall is blocking postsnag.com, and try exporting again. Nothing is lost while you sort it out.

A note on free plan limits

On the Free plan you get 3 profile scans and 2 group scans in any rolling 7-day window, and each scan previews the first 30 posts in your dashboard. That preview cap is about what shows up unlocked in your dashboard, not about what actually gets sent up: clicking Export To Dashboard syncs every post you captured, including the ones beyond 30, they're just stored locked and blurred behind an upgrade wall until you upgrade. Everything you scrolled past stays saved locally regardless of your plan either way. If you upgrade later, the blur clears automatically the next time you open that profile; there's no need to click Export To Dashboard again just to reveal what was already synced. If you want more post history than you originally scrolled, though, you'll need to scroll further and rescan, since PostSnag can only sync what it actually captured locally in the first place.

Common questions

Does capturing automatically send posts to my dashboard?

No. Capturing only saves posts locally in your browser. Sending them to your dashboard is a separate, manual step: clicking Export To Dashboard.

What happens after I click Export To Dashboard?

PostSnag sends the profile and its captured posts to your account, then opens a new tab already signed in on that profile's dashboard page.

Is Export To Dashboard the same as exporting a file from the dashboard?

No. That's a separate, later action done inside the dashboard, for downloading a file in the format you choose, whether that's data, the real captured media, or both.

Can I export the same profile again later?

Yes. Everything you've captured is already synced as soon as you click Export To Dashboard, even posts beyond the free plan's 30-post preview; upgrading just removes the blur on what's already there, with no need to click Export To Dashboard again for that part. To capture more posts than you originally scrolled, scroll further and export again.

What if I get a connection error while exporting?

Your captured posts stay saved locally either way. Check your network or any VPN or firewall that might be blocking postsnag.com, then try exporting again.

Related articles

  • How do I capture posts from a Facebook profile?

  • How do I export a profile, and what are the formats?

  • What's included in the Free plan?

  • Can I automate captures or use a PostSnag API?

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