How do I upgrade to Pro or Lifetime?

To upgrade to Pro or Lifetime, open Settings in your PostSnag dashboard, scroll to Plans & pricing, and choose the plan you want. Checkout runs on a secure Lemon Squeezy page, and your upgrade applies across the dashboard and extension within a minute or two of paying. Free $0, Pro $19 per month, Lifetime $139 one-time.

Upgrade from Settings

• Sign in to your PostSnag dashboard at app.postsnag.com.

• Click your account menu in the top right and select Settings.

• Scroll down to the Plans & pricing section, subtitled "Pick the tier that fits how much you capture."

• Review the three plan cards (Free, Lifetime, Pro) and click Start Pro or Get Lifetime on the one you want.

• You're redirected to a Lemon Squeezy checkout page with your email and name already filled in from your PostSnag account. Enter your payment details and complete the purchase.

• Once payment goes through, your account is upgraded. The Settings page reflects it immediately; the extension may take a minute or two to catch up (see below).

If you're not signed in when you click a plan link from somewhere else, like an email or a support reply, PostSnag sends you to log in first, then straight on to checkout, so you don't lose your place.

Upgrade from the extension

The extension's toolbar popup, the window that opens when you click the PostSnag icon in your Chrome toolbar, shows a Weekly scans meter with how many of your scans are left for the current window. On the Free plan you get 3 profile scans and 2 group scans in any rolling 7-day window, and each scan previews the first 30 posts in your dashboard. Once you've used your weekly scans, an Upgrade for unlimited scans button appears right in that meter, and it leads to the same Pro and Lifetime checkout as Settings. The capture panel you use while scrolling a profile doesn't carry a free-tier notice of its own; the weekly count lives in the toolbar popup. See What's included in the Free plan? for exactly how the weekly allowance works.

Completing checkout

Checkout happens entirely on Lemon Squeezy's own page, not inside PostSnag. Lemon Squeezy is PostSnag's payment processor and merchant of record, so PostSnag never sees or stores your full card details, only that a payment succeeded and for which plan. Your email and name carry over automatically so you don't have to retype them.

After you upgrade

Your new plan applies across both the dashboard and the extension. The dashboard reflects it as soon as payment clears. The extension can lag a minute or two behind, because it checks and caches your plan status locally rather than confirming it on every action. If you still see Free-plan limits anywhere in the extension right after paying:

• Close the toolbar popup and reopen it.

• Confirm you're signed into the extension with the same account you just upgraded, not a different email or a second PostSnag account.

• If limits are still showing after a few minutes, sign out and back in to force a refresh.

• Still stuck? Contact support@postsnag.com. See I upgraded but still see free-plan limits. What do I do? for the full troubleshooting walkthrough.

Everything you captured on Free already synced to your dashboard the moment you clicked Export To Dashboard; the Free cap only decided what you could see, not what got saved. Upgrading unlocks everything already in your dashboard at once. No rescan, no re-export.

Already on Pro and want Lifetime instead?

Moving from Pro to Lifetime is self-serve, the same way you upgraded to Pro in the first place: Settings > Plans & pricing, then Get Lifetime. You don't need to cancel Pro first. PostSnag automatically cancels your existing Pro subscription once the Lifetime purchase goes through, so you won't be charged for both going forward. PostSnag doesn't advertise an automatic credit for what you've already paid on Pro, so if that matters to you, email support@postsnag.com and ask before buying Lifetime outright. See Pro or Lifetime: which plan should I choose? for the full cost comparison between the two.

Common questions

Do I need to reinstall the extension after upgrading?

No. Close and reopen the toolbar popup, or sign out and back in, and your new plan takes effect on its own.

Why does the extension still show free-plan limits right after I pay?

It usually just needs a minute to sync your updated plan status. Close and reopen the toolbar popup; contact support if the limits are still showing after that.

Is the Lemon Squeezy checkout page secure?

Yes. Lemon Squeezy is PostSnag's payment processor and merchant of record, and PostSnag never sees or stores your full card details.

Can I upgrade directly from the extension, without going to the dashboard?

Yes. The Upgrade for unlimited scans button in the toolbar popup's Weekly scans meter leads to the same checkout as Settings > Plans & pricing.

Will upgrading bring in posts I already scrolled past on Free?

They're already there. Every post you scrolled past on Free synced to your dashboard the moment you clicked Export To Dashboard; the Free cap only decided which of them you could see. Upgrading unlocks everything already in your dashboard at once, no rescan and no re-export.