How do I find and manage captured profiles?
Open Profiles in the left navigation for your whole roster, split into profiles you captured directly and ones pulled from your groups, with leaderboard and outlier views.
Written By PostSnag
Last updated 29 days ago
PostSnag's Profiles page is where you find and manage every profile you've captured: your whole roster, split into profiles you captured directly and ones pulled in automatically from your groups, with sorting, a leaderboard view, and an outlier view.
[SCREENSHOT: The Profiles page showing the roster split, sort controls, and profile cards]
Directly captured vs. pulled from your groups
Your roster has two sources. The first is every profile you've personally opened and captured. The second is every profile PostSnag adds automatically when you capture a Facebook group's feed: each member whose posts show up in that group gets their own profile entry, the same as anyone you captured directly. Because of that second source, your roster can grow far larger than the number of profiles you deliberately opened yourself, sometimes into the hundreds once a few active groups are in your library.
Sorting your roster
The Sort control offers six options:
- Most engagement: creators whose posts pull the most total engagement first.
- Most likes: ranked by total reactions.
- Biggest audience: ranked by follower count.
- Most posts: creators with the most captured posts first.
- Most groups: creators tied to the most Facebook groups in your library.
- Recently captured: your most recently added creators first.
Leaderboard and outlier views
Beyond the plain sorted grid, two other views are built into the same page:
- Leaderboard: your top tracked creators ranked at a glance.
- Outlier: which of your tracked creators currently have a post pulling away from their own typical numbers. See What is an outlier post?
Searching for a profile
The search box matches a profile's name, username, or bio, and it also matches the name of a group a profile belongs to, so searching a client's name or a group's name gets you to the right place either way.
Reading a profile card
Each card shows the profile's avatar, its display name (with a verified badge where Facebook shows one), and a chip for each Facebook group it's tied to if it belongs to more than one. Under the name you'll see either its @username, or, for profiles Facebook doesn't expose a username for, its numeric Facebook ID labeled ID: instead. Every card carries a bookmark icon and a delete icon, so you can save or remove a profile without opening it.
Opening a profile
Click anywhere else on a card to open that profile's own page: a header stat row, then Posts, Reels, and Analytics tabs, where you filter, sort, bookmark, and export what you've captured from that creator. See How do I filter, search, and sort a profile's posts?
Before you've captured anything
A brand-new account walks you through a guided tour and a getting-started checklist the moment you sign up, plus a short welcome video, so you can see how to capture your first profile or group before you're looking at an empty roster. Breadcrumb navigation keeps you oriented while you work through it.
Common questions
What's the difference between profiles I captured directly and ones from my groups?
Directly captured profiles are ones you personally opened and captured. Group profiles are added automatically when you capture a Facebook group's feed, one entry per member whose posts show up in it.
Can a single profile belong to more than one group?
Yes. If you've captured the same person's posts from more than one Facebook group, their card shows a chip for each one.
What does the outlier view show me?
The tracked creators who currently have a post pulling away from their own typical numbers, without you having to scroll your whole roster to spot it.
Can I search by group name instead of a profile's name?
Yes. The search box matches group names as well as a profile's name, username, and bio.
Why does a profile show an ID instead of a username?
Facebook doesn't expose a username for every profile. When that's the case, PostSnag shows the numeric Facebook ID in its place instead of leaving the field blank.
Related articles
- How do I filter, search, and sort a profile's posts?
- How do I bookmark posts, profiles, and groups?
- Recent scans: what is the difference between remove and delete?
- What is an outlier post?
- How do Facebook Groups work in PostSnag?
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